KF
Kotoba Flow

Get in Touch

We're here to help you on your Japanese learning journey. Reach out with questions, feedback, or just to say hello!

How Can We Help?

Choose the contact method that works best for you

Email Support

Get help via email within 24 hours

support@nihongoquest.com

Live Chat

Chat with our support team

Available 9 AM - 6 PM JST

Phone Support

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+81-3-1234-5678

Office

Visit our headquarters

Tokyo, Japan

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Support Hours

Monday - Friday:9:00 AM - 8:00 PM JST
Saturday:10:00 AM - 6:00 PM JST
Sunday:12:00 PM - 5:00 PM JST

Quick Answers

How do I reset my password?

Go to the sign-in page and click 'Forgot Password' to receive a reset link via email.

Can I use NihongoQuest offline?

Some features work offline, but you'll need an internet connection for the full experience.

How does the spaced repetition system work?

Our SRS algorithm shows you cards based on how well you know them, optimizing your study time.